


Copyright 1995 ABC-CLIO. This review was taken from the ABC-CLIO Video Rating Guide for Libraries on CD-ROM, a 5-year compilation of over 8900 video titles and reviews, 1990-1994. For information regarding order VRGL CD-ROM, contact: ABC-CLIO, P.O. Box 1911, Santa Barbara, CA 93116-1911; 805-968-1911
This following text has been included in the UCB Media Resources Center Web site with the kind permission of the publishers.

Even though this video really has no ending, it is highly
recommended as a work that succinctly points out what is wrong
with a major aspect of American manufacturing and management -
the automobile industry. The program ends on somewhat of a
positive note, but the jury is still out on whether the
once-mighty General Motors Corporation can regain the preeminence
it once enjoyed.
General Motors was just so darn big and powerful that it felt
nothing could ever dent its invulnerability. Back in the days
when Billy Durant gobbled up some small car manufacturers and
formed GM, the world was his oyster. The competition simply could
not keep up with the control that GM had over suppliers,
manufacturers, and distributors. GM cars pandered to the tastes
of the American public; if Joe Public wanted a big gas-guzzler,
GM gave it to him complete with chrome trim and wire wheels. In
1920, Alfred Sloan took over from Durant and began a reign of
corporate terror that is still felt throughout the corridors of
power today. He initiated the annual model makeover to ensure
that buyers would always want the latest geegaws. He planned a
car for every purse, setting into motion a system of duplication
among the divisions of GM that soon spread to the other car
makers. Sloan and his designer, Harley Earle, firmly believed
that style was much more important than innovation. When other
companies began to experiment with smaller, safer, more
economical cars, GM laughed off the competition as indulging in a
passing fad.
The oil embargo of the early 1970s and the public demand for
value over flash caught GM by surprise, and as this video shows,
the company went through a wrenching series of largely futile
efforts to try and jump on the bandwagon. Even when they tried to
come out with small cars, company leaders, including president
Roger Smith, equated "small and economical" with "cheap,"
resulting in such disasters as the Chevrolet Corvair and Sprint.
Can General Motors pull out of its present morass? The success
of the Saturn line is one positive sign, but the graying of the
highly pampered GM work force is costing the company billions of
dollars in benefits at a time when it can ill afford them. With
the passage of the North American Free Trade Agreement, GM is
closing plants in the United States while expanding into Mexico
in a big way. What is the future for this monolithic company?
Whether it makes it or not remains to be seen, but the Frontline
story of how GM got to its present situation is a documentary
that belongs on the shelves of every public and corporate library
to serve as a lesson in just how far the mighty can fall.
Frontline

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