Library Systems Office - Staff Customer Service

Supported Systems & Services

GLADIS
Pathfinder
Blog software
Email accounts
Email Reflectors and Lists
FTP
Wiki Request form
WWW: World-Wide Web
Services affected by machine downtime


GLADIS - The Library catalog, circulation system, and catalog maintenance system.

Account creation, deletion, changes to privileges, or passwords:

For autocirc accounts, fill out the Autocirc Account Request Form .
For maintenance accounts, fill out the Maintenance Account Request Form .

For information about authorization options or other account-related questions, contact David Zuckerman (dzuckerm@library.berkeley.edu).

GLADIS Maintenance IP addresses:
Instructions for how to change which IP you are using . For more information, please contact David Zuckerman (dzuckerm@library.berkeley.edu).

GLADIS Script & Macro Downloads page:
GLADIS Macros for Word & MR-Win6530 . For more information, please contact David Zuckerman (dzuckerm@library.berkeley.edu) .

Acquisitions Lists/GLADIS:
Frequently Asked Questions . For more information, please contact David Zuckerman (dzuckerm@library.berkeley.edu).

Barcode Distribution/GLADIS:
Book barcodes can be requested by contacting Sheila Williams (swilliam@library.berkeley.edu).

Capture data using CRT, Outside View, or Win6530:
In depth instructions . For more information, please contact David Zuckerman (dzuckerm@library.berkeley.edu).

Duplicate Barcodes:
Be on the lookout! . For more information, please contact David Zuckerman (dzuckerm@library.berkeley.edu).

Major System Enhancements/GLADIS:
Upgrade the base functionality of the system. Examples: automated reserves, CJK display. Request through your AUL.

Reports, Printouts, Extracts, and Statistics/GLADIS:
Produce a report or a subset of the GLADIS database. Examples: provide printouts of GLADIS records to support planning and maintenance needs; statistics on content of GLADIS; extracts of the GLADIS MARC database. Request assistance by contacting David Zuckerman (dzuckerm@library.berkeley.edu).

Programming to Meet Special Needs/GLADIS:
Create modules and implement functions to meet specific, temporary needs. Request assistance by contacting Penny Bertrang (pbertran@library.berkeley.edu).

Programmatic Database Changes/Enhancements to GLADIS:
Make bulk changes or enhancements to the GLADIS database. Examples: addition of "smart" barcodes, location code changes and merges, circcode changes, LC Subject Headings load, etc. Request by contacting Penny Bertrang (pbertran@library.berkeley.edu).

NOTE: For services related to providing GLADIS Maintenance access on a workstation or terminal please see Workstation Services .


UCB Library Pathfinder - UCB Library WWW catalog, gateway to the CDL, CDL-hosted databases, and other online systems at: http://pathfinder.berkeley.edu/

NOTE: Submit comments and 'bug reports' about UCB Library Pathfinder by using the "Comment" button on the search screen in UCB Library Pathfinder .

NOTE: For system enhancements to UCB Library Pathfinder contact Lynne Grigsby (lgrigsby@library.berkeley.edu)


Email accounts

ALERT! Individual Library email accounts have been switched over to CalMail.
Library Human Resources will notify the Library Systems Office when a new employee is hired, and a new email account must be created.

NOTE: Go to the CalMail Knowledge Base to create a "Vacation" message.


Email Reflectors/Lists - Simultaneous group emailing.

Library reflectors and email lists are handled via CalMail. List email addresses follow the naming convention: listname@lists.berkeley.edu. List owners will maintain lists via calmail.berkeley.edu. New lists will also be created via calmail.berkeley.edu - you will no longer need to contact the Library Help Desk. See the Email List Policy.

The Library email lists page at www.lib.berkeley.edu/UCBonly/e_indx.html will continue to be updated. Please notify webman when a list is created, deleted, or a list owner changes.


FTP - Upload files to the Library Web, upload files to your work-related personal webspace, download files from the Library Web to a staff computer. Tutorials. Contact webman for assistance.


World-Wide Web (WWW)

The Library general information system. For information on preparing and submitting information for the Library Web Server, see: www.lib.berkeley.edu/digicoll/libraryweb/ or contact webman.
For general information or questions, please contact webman.

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Last updated 04/02/08. Server manager: Contact