About the Library Systems Office

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The Library Systems Office provides the following services as an essential part of the Library computing infrastructure. These may not be services that are specifically requested by Library staff.

Server/System Support

• Server Software Installation - The LSO compiles, installs, and configures server software (as opposed to data.)
• Unix Servers - The LSO adds hardware, upgrades operating system, diagnoses problems, tunes for performance; compiles, installs and configures server software; supports the Library World-Wide Web, FTP servers, email system, image databases, CJK display of GLADIS records, and listserver services.
• LAN (Local Area Network) Services - The LSO installs, upgrades, maintains, troubleshoots and diagnoses problems, adds accounts, loads shared applications; supports Library WNE workstations and CD-ROM towers.
• GLADIS Operations- The LSO integrates data from external sources (cataloging from utilities, NRLF storage barcodes, acquisitions information, etc.); runs regularly scheduled production jobs (circulation notices, etc.)
• GLADIS Hardware and Software - The LSO selects, installs, tests and maintains GLADIS/Tandem hardware and software. Maintains and balances GLADIS system.

Workstation Support

• Testing and Evaluation - The LSO tests and evaluates workstation hardware and software to ensure compatibility with the UC Berkeley network environment; recommends Library standard software and hardware.
• Keeping Up-to-Date - The LSO keeps up-to-date with technology; maintains current awareness of new technologies which can be integrated into the Library computing environment.

Network Support

• Network Support- The LSO plans new network services in conjunction with Data Communications and Network Services of IST; troubleshoots network problems.
• Cisco Terminal Server Administration - The LSO installs, upgrades, maintains; troubleshoots and diagnoses problems. Updates configuration files, coordinates new applications and technical requirements.

To the LSO Customer Service Homepage