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Development Program Coordinator #18826

  • Job ID: 18826
  • Location: Main Campus-Berkeley
  • Full/Part Time: Full-Time
  • Regular/Temporary: Regular
  • Department: Library Administration
  • Application Review Date: The First Review Date for this job is November 13, 2014

About Berkeley

The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptance-academic and artistic, political and cultural-make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html

Application Review Date

The First Review Date for this job is: November 13, 2014

Departmental Overview

The UC Berkeley Library is an internationally renowned research and teaching facility at one of the nation's premier public universities. In a highly diverse and intellectually rich environment, Berkeley serves a campus community of 25,500 undergraduate students, 10,300 graduate students, and a faculty of 1,500. The Library comprises 24 campus libraries - including the Doe/Moffitt Libraries, the Bancroft Library, the C. V. Starr East Asian Library, Jean Hargrove Music Library and 18 other subject specialty libraries housed in buildings on the Berkeley campus. With a collection of more than 11 million volumes and a collection budget of over $18 million, the Library offers extensive collections in all formats and robust services to connect users with those collections and build their related research skills. The Library has a current operating budget of approximately $80 million with an employee base of 400 academic, librarian, professional, staff and 600 student employees hired throughout the academic year and summer. The Library workforce is concentrated on the central campus but include staff stationed in Richmond (2 sites) and Oakland (1 site).

The University Library Development Office gives guidance and direction to the University Library's fund-raising programs and helps provide an additional source of income to the University so that it can better fulfill its mission. Charitable gifts allow the University Library to develop pockets of excellence within its programs and activities that would not be possible otherwise.The Library Development Office supports the improvement and development of library services and its staff includes specialists in library finance, planning, evaluation, and services to various campus constituencies. The Library Development Office raises millions of dollars each year from over 5,000 donors to support Library programs. Donor cultivation, solicitations and stewardship are important parts of the development program for the continuation and expansion of private support. Preliminary results for contributions made to the University Library in 2013-2014 show that we have had one of the best years for giving in Library history. The Library Development Office (LDO) provides development and advancement services to help meet the priority needs of the Library and its programs by organizing and implementing annual and capital fund raising efforts to secure contributions and grants from individuals, corporations, foundations and professional organizations.

Responsibilities

Reporting to the Annual Fund Director and/or Stewardship Coordinator, this position assists with the planning, administration, and implementation of the Library fundraising programs requiring the exercise of limited discretion and judgment in supporting established components for fundraising and alumni relations programs and activities. The incumbent in this position is responsible for coordinating administrative operations for Library Development for annual and capital campaigns as well as special events and programs. In addition, the incumbent assists with the ongoing development and maintenance of the Library's website, social media, e-mail campaigns, e-newsletters, and video clips in conjunction with LDO staff. Program and Development Management Support:

  • Develops and maintains reports & mailing lists for solicitations & publications, providing basic analysis of program trends, and short and long range results.
  • Manages the daily printing and mailing of donor correspondence to assure strong stewardship of donors. Organize and implement administrative support for development efforts, including donor solicitations, gift processing and acknowledgements.
  • Prepare donor queries and mailing lists from the CADS database system to support mailings to donors of solicitations, special events announcements, or regular Library publications.
  • Conduct research and prepare necessary background reports on donors using LDO, CADS, and other resources to support cultivation or stewardship activities.
  • Provide administrative support for the University Librarian, program leadership committee members, and volunteers in solicitations of major donors.
  • Provide fundraising coordination support for the Development Director and development staff in LDO.
  • Act as administrative liaison for program support to all Library units and the University Relations office.
  • Monitors and documents program & donor activities and results based on planned cultivation events for both groups and individuals.
  • Handles special projects/assignments involving direct interaction with Library volunteers and donors.
  • Financial and Business Administration: Support the Library Development Office administrative operations including managing office operations, and conducting research on alumni, friends, corporations, and foundations to identify prospects to support proposal development and/or reporting.
  • Provide management with financial reporting, budget planning, and financial analysis for all fiscal functions of the Library Development Office.
  • Manage the development database operations including data entry, gift recording and acknowledgements, donor background reporting, and maintenance of prospect and donor data.
  • Implement, supervise, and evaluate office systems, policies and procedures for the management and maintenance of a professional unit. Implement modifications and improvements as necessary.

Required Qualifications

  • Working knowledge of fundraising, donor relations and public relations concepts, principles, procedures and techniques preferably in an educational setting.
  • Strong quantitative, analytical, critical thinking and organizational skills
  • Strong level of professionalism
  • Project management skills
  • Proven experience with other CMS system and social media platforms (Twitter, Facebook, Google+, and others); understanding of the use of emerging and social media related to external relations efforts.
  • Strong database management skills
  • Excellent customer service, administrative and office management skills
  • Ability to work successfully in teams and under own initiative, handle multiple assignments simultaneously, and meet deadlines efficiently
  • Ability to work with highly sensitive, confidential information; skill to maintain confidentiality.
  • Excellent oral and interpersonal skills, including diplomacy required to function effectively among campus fundraisers, high level campus administrators, volunteers and other constituencies to bring large scale projects to completion.
  • Strong computer skills and demonstrated background in Internet-based research. Experience working with a relational database a necessity, as well as the Microsoft Office suite of products, including Excel, Adobe Creative Suite or related publishing toolkits. Ability to download and export information between systems.

Preferred Qualifications

  • Knowledge of UC Berkeley campus fundraising policies; donor relations and public relations concepts, principles, procedures and techniques
  • Knowledge of campus purchasing policies;
  • Knowledge of library financial systems: BFS, Millennium;
  • Experience with Drupal, Wordpress, Social Media
  • Experience using a CRM or fundraising database (CADS, Raiser's Edge)
  • Experience with reporting tools (Crystal Reports, Business Objects)

Salary & Benefits

Monthly: $3,966.67 - $5,725.00 Annual: $47,600 - $68,700

For information on the comprehensive benefits package offered by the University visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying. ** Please be advised that our applicant tracking system will shut down Friday, October 24th - Friday, October 31st. Candidates will NOT be able to apply during this time. Please check back on November 1st to apply for this position.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct

If you'd like more information about your EEO rights as an applicant under the law, please see: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Environment

As of January 1, 2014 the University of California, Berkeley is a smoke and tobacco free workplace. Information about our Smoke and Tobacco Free policy is available at: http://www.tobaccofree.berkeley.edu/

Clery Disclosure

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act require that crime statistics and other safety information for colleges and universities receiving Title IV funds be made available to applicants upon request. University of California, Berkeley's Annual Security Report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by the University, and on public property within or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You may obtain this information for the UC campus to which you are applying by accessing the website at http://police.berkeley.edu/safetycounts/index.html. A printed copy of the report may be obtained by writing to UCPD, Room 1, Sproul Hall, Berkeley, CA 94720.

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Interlibrary Lending Unit & Student Supervisor #18823

  • Job ID: 18823
  • Location: Main Campus-Berkeley
  • Full/Part Time: Full-Time
  • Regular/Temporary: Regular
  • Department: Library Administration
  • Application Review Date: The First Review Date for this job is November 13, 2014

About Berkeley

The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptance-academic and artistic, political and cultural-make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html

Application Review Date

The First Review Date for this job is: November 13, 2014

Departmental Overview

Interlibrary Services (ILS) is a department in the Library at the University of California, Berkeley. ILS is responsible for services involving interlibrary lending, borrowing, and document delivery. The department's clientele consists of faculty, staff, students, and independent researchers from the University of California and from around the world. The department contains three units: Interlibrary Lending/Photoduplication, the Baker service, and Interlibrary Borrowing. The Interlibrary Lending/Photoduplication Unit (ILL/P) handles requests from clientele worldwide for loan or duplication of material held by the UCB libraries. The Baker Service is a fee-based document delivery and retrieval service available to UC Berkeley faculty, staff, and graduate students. Currently, the Baker staff also oversees the Research Library Cooperative Program (RLCP), which facilitates requests from faculty and graduate students at Stanford and the University of Texas at Austin. In addition, Baker manages an article scanning service for eligible print-disabled patrons. The Interlibrary Borrowing Service (IBS) handles requests from UC Berkeley patrons wishing to obtain material from other institutions.

Responsibilities

Responsible for the day-to-day supervision of the Lending Unit. Ensures that UC Berkeley Library material is loaned in accordance with department policies and procedures, local circulation policies, and standard ILL protocols. Ensures that loaned items are returned safely, and initiates invoicing procedures in case of loss or damage of Library assets. Performs complex bibliographic checking of incoming ILL requests. Assigns tasks to the staff and student library employees (SLEs) in regard to Lending and Baker operations. Sets performance expectations for the Library Assistant(s) and students, and establishes department guidelines and policies for the student employees. Prioritizes work in order to ensure that the unit runs at maximum efficiency. As departmental student supervisor, interviews, hires, and trains student workers. Manages schedules of up to twenty student library employees, to secure sufficient staffing for the smooth running of the Lending, Borrowing, and Baker units. Ensures that student employees are cross-trained, in order to be able to fill staffing gaps as they arise. Responsible for reconciling student employees' shift times in the approved timekeeping system. Addresses performance issues and takes corrective or disciplinary action, as necessary, for the student employees. Ensures that proper record keeping practices are followed and that accurate workflow statistics are collected. Staffs Interlibrary Borrowing Service public service desk two-to-three hours per week.

Required Qualifications

  • Demonstrated supervisory or managerial skills, and the ability to communicate effectively both verbally and in writing.
  • Demonstrated high-level problem-solving, decision-making, and leadership skills.
  • Knowledge of interlibrary borrowing, lending, and/or document delivery services in an academic or public library setting.
  • Demonstrated commitment to and investment in public service.
  • Strong knowledge of Clio, ILLiad, Odyssey, OCLC WorldShare ILL, or other Resource Sharing software.
  • Demonstrated knowledge of library catalogs and bibliographic searching tools.
  • Strong, proven analytical and organizational skills; showing flexibility in an ever-changing, fast-paced environment.
  • Demonstrated ability to work effectively with a diverse staff and campus community, and foster inclusivity among student staff.
  • Strong customer service skills.

Preferred Qualifications

  • Proficiency in bibliographic searching of library catalogs including, but not limited to, Millennium, OskiCat, Melvyl, OCLC WorldCat Resource Sharing, and other online article databases.
  • Experience working in an ILL unit.
  • Ability to read a non-English language.
  • Knowledge of UC Berkeley circulation policies/procedures.
  • Proficient in MS Word, Excel, Access and other computer applications.
  • Experience in handling any staffing issues and/or disciplinary action.

Salary & Benefits

Monthly: $3,266.67 - 4,333.33 / Annual: $39,200 - $52,000

For information on the comprehensive benefits package offered by the University visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying. ** Please be advised that our applicant tracking system will shut down Friday, October 24th - Friday, October 31st. Candidates will NOT be able to apply during this time. Please check back on November 1st to apply for this position.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct

If you'd like more information about your EEO rights as an applicant under the law, please see: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Environment

As of January 1, 2014 the University of California, Berkeley is a smoke and tobacco free workplace. Information about our Smoke and Tobacco Free policy is available at: http://www.tobaccofree.berkeley.edu/

Clery Disclosure

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act require that crime statistics and other safety information for colleges and universities receiving Title IV funds be made available to applicants upon request. University of California, Berkeley's Annual Security Report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by the University, and on public property within or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You may obtain this information for the UC campus to which you are applying by accessing the website at http://police.berkeley.edu/safetycounts/index.html. A printed copy of the report may be obtained by writing to UCPD, Room 1, Sproul Hall, Berkeley, CA 94720.

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User Experience Designer 2 #18714

  • Job ID: 18714
  • Location: Main Campus-Berkeley
  • Full/Part Time: Full-Time
  • Regular/Temporary: Regular
  • Department: Library Administration
  • Application Review Date: The First Review Date for this job is October 16, 2014

About Berkeley

The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptance-academic and artistic, political and cultural-make it a very special place for students, faculty and staff.

Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.

Departmental Overview

The UC Berkeley Library provides scholarly information to all faculty and students in the support of the University's research and instruction mission. The Library Applications & Publishing Group (LAP) provides technical support for Library, including developing, purchasing and/or supporting all types of software applications. LAP has primary responsibility for supporting and building UC Berkeley Library's Integrated Library System (ILS), Digital Library, and the Library Website.

The UC Berkeley Library is a leader in the investigation and implementation of advanced digital library services. Areas of current work include scalable digital library system architectures, developing efficient methods for creating digital library content, the long-term preservation of digital materials, and standards for digital objects, digitization, and archival collection descriptions. LAP supports digital library activities by providing managerial and technical analysis, writing programs to create digital content, writing, enhancing, and maintaining tools to publish, create, and manage digital objects, and training staff for projects that add content to our digital library.

Responsibilities

Applies professional concepts to design simple website, application information architectures and user interface components. Participates in user needs assessment, usability evaluations and user observation activities. Recruit participants for usability testing, following campus guidelines and procedures. Gathers, analyzes, documents and organizes the results of usability evaluations. Applies design changes to resolve a variety of user experience design issues. Works on assignments of moderate scope where analysis of situations or data requires a review of a variety of factors. Incorporate web accessibility best practices into the user experience design process. Participates in discussions with developers of product/service to ensure technical feasibility and that designs are properly realized.

Projects will include working with multiple units within the Library to coordinate content strategy related to communications platforms (e.g. blogs, social media accounts, digital information displays, news feeds) and the Library website. Assists in gathering and preparing news/information about the campus and its programs for dissemination through the media, internet and relevant institutional components. Conducts routine interviews and attend Library events to gather information and writes basic materials such as brief articles for both internal and external audiences.

This position will work on a variety of projects, working closely with technical and non-technical staff to develop requirements and timelines.

Required Qualifications

  • Possesses a beginning understanding of the user-centered design process (user research, user needs assessment, user modeling, design, usability evaluation, and developer relations).
  • A basic understanding of design principles and guidelines.
  • Has strong communication and interpersonal skills.
  • Experience in authoring and managing content for the web, including content for social networking platforms.
  • Ability to work independently and interact professionally with a diverse group of users and Library staff.
  • Must be self-motivated, learn quickly, meet deadlines and demonstrate problem solving skills.
  • Thorough knowledge of the fundamentals of writing, grammar, syntax, editorial style, and punctuation, including skill to write in a clear and lively style.
  • Thorough understanding of technical language and requirements of the assigned work.
  • Proven skills to create clear, easy-to-navigate, informative, accurate, well-designed, and functional web sites that provide web content consistent with the campus message and in keeping with management directives and client objectives.
  • Must be able to communicate technical information in a clear and concise manner with both technical and non-technical staff.

Preferred Qualifications

  • Has basic skills in diagramming, prototyping, and using design tools.
  • Basic web and/or application development skills.
  • Basic understanding of web accessibility best practices.
  • Experience with basic digital photography and image-editing.
  • Experience creating and editing videos.
  • Knowledge of Drupal
  • Familiarity and interest in the UC Berkeley Libraries' services and resources
  • Knowledge of HTML CSS, Javascript, XSTL, and XML
  • Knowledge of digital library projects
  • Has basic knowledge of applications programming technologies, tools and protocols.
  • Knowledge of project management processes and procedures.

Salary & Benefits

Monthly: $4,375.00 - $6,308.34

$52,500.00 - $75,700.00

For information on the comprehensive benefits package offered by the University visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying.

Criminal Background Check

This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy see: http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct.

If you'd like more information about your EEO rights as an applicant under the law, please see: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf.

Clery Disclosure

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act require that crime statistics and other safety information for colleges and universities receiving Title IV funds be made available to applicants upon request. University of California, Berkeley's Annual Security Report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by the University, and on public property within or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You may obtain this information for the UC campus to which you are applying by accessing the website at http://police.berkeley.edu/safetycounts/index.html. A printed copy of the report may be obtained by writing to UCPD, Room 1, Sproul Hall, Berkeley, CA 94720.

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