David M. Fetterman is the President and CEO of Fetterman & Associates, an international evaluation consultation firm. He has served as Director of Evaluation, Division of Evaluation in the School of Medicine at Stanford University and as a Consulting Professor of Education and the Director of the MA Policy Analysis and Evaluation Program in Stanford’s School of Education. He was formerly Professor and Research Director at the California Institute of Integral Studies, Principal Research Scientist at the American Institutes for Research, and Senior Associate and Project Director at RMC Research Corporation. He received his Ph.D. from Stanford University in educational and medical anthropology. David's most recent publication is Empowerment Evaluation in the Digital Villages: Hewlett-Packard's $15 Million Race Toward Social Justice.
Steve Hiller is Director of Assessment and Planning at the University of Washington Libraries. He has been active in library assessment for nearly 20 years, presenting and publishing on a number of assessment-related topics including user needs assessment,library planning and performance metrics, articulating library value and developing organizational capacity for sustainable assessment. Steve was recently elected to chair the International Standards Organization Subcommittee on Library Quality,Statistics and Performance Evaluation. Steve also serves as a library evaluator for the Northwest Commission on Colleges and Universities, a regional accrediting body and was an ARL visiting program officefrom 2004 to 2010 working on library assessment. He is a co-founder and co-chair of the biennial Library Assessment Conference, which will be held next in Seattle from August 4 to 6, 2014.