Frequently Asked Questions


Where is the Long Library located on the Berkeley campus?
The entrance to the Long Library is located on the 3rd level of the Student Services Building of the Haas School of Business. The Haas School is across the street from California Memorial Stadium.

How do I connect to library resources from home?
The options for using most of the digital resources of the University Library at Berkeley from home are explained on this page, "Connecting from Off Campus".

What if I need to make contact with a librarian for some special assistance?
You may use our email reference service for Haas School students, or come to the reference desk Monday - Thursday from 2-6pm and Fridays 2-4pm. Telephone: 642-0400.

How do I make photocopies?
Scanners are located on the upper and lower levels of the Long Library. You can pay for scans using funds deposited in your Cal1Card account. Bring a USB flash drive with you in order to save the scans in electronic format; otherwise, for an extra fee, they can be printed.

If you need full copy service, please visit Copying, Full Service

How do I print from library public access computers?
Instructions for printing are located near each public access computer. Prints are sent to the copy machines.

How do I connect my laptop to Airbears?
Instructions for using the wireless Airbears service is are located on this page, "How to use the AirBears Wireless LAN Service"

How do I determine the materials on reserve for my business course?
You may go to the circulation desk in Long Library to inquire about reserve materials, or use OskiCat to find out what is available for your course.

What if I lose a library book?
If you lose a library book you have borrowed, please go to the circulation desk at the Long Library.

How do I print from my laptop?
Haas School students may print from their laptops by using the networked printer located in the photocopy room on the lower level of Long Library.

What is the policy on the use of cell phones?
Users of the Long Library are requested not to use cell phones in the library space. Please exit the library to make or receive call on your cell phone.

How do I renew print books I have borrowed?
Instructions for renewing are located on this page, "Renewing".