I didn't receive an assignment e-mail.
Double-check your bSpace Messages Received folder. The message was sent on the day a librarian came to your section to talk about the assignment, and the subject line is "Bio 1B Library Assignment" followed by the set number.
If a thorough search of your bSpace messages does not turn up the assignment e-mail, please contact Elliott Smith at firstname.lastname@example.org
I created a user name in the wrong format. What should I do?
You will need to create a second account with a properly formatted username:
When I try to register or access my course I receive a "500 edX Internal Server Error" message.
When I try to register with a username in the format required by the assignment, I get an error message that underscores are not allowed in usernames.
You need to access the registration link by clicking on the link in the e-mail you received from us about the assignment, not simply by going to edX.org or edge.edX.org.
When I click into the assignment, the questions are formatted oddly and/or I can't check my answers.
Try using a different browser; Firefox or Chrome work best with edX Edge.
I was able to log in once, but I am unable to log in again.
You probably did not activate your account. To activate your account:
Once you have done so, you should be able to log back in.
When I click on the BIOSIS Previews link in the Library Assignment I get a "System Error" message
This happens when you have an expired cookie. Clear your browser cache, cookies and history until before the last time you accessed BIOSIS Previews from the assignment link. Close the browser, reopen it, log back in to the assignment, and see if the link now works.
If the link still doesn't work, access BIOSIS using a different browser (Safari or Firefox if you've been using Chrome, for example). Firefox and Chrome are free downloads.
You can also click the BIOSIS Previews link located on the Bioscience Library home page under Electronic Resources > Databases > BIOSIS Previews.
When I click on "start a new session" I'm taken to All Databases, not BIOSIS Previews.
Go to the "Select a Database" tab above the search boxes and click on BIOSIS Previews. Be sure you're searching in BIOSIS Previews and not All Databases.
What is the difference between peer review and a literature review?
Please see the Bio 1B Library Help Guide:
Why shouldn't common words such as effect, role, impact, etc., be included as search terms?
These common words occur in almost every scientific article. Including them won't narrow down your search to the articles that are most relevant to your topic.
Why are my truncated search terms being marked as incorrect?
Be sure that you've included the wildcard symbol—in BIOSIS Previews, an asterisk: *—after the last common letter in all the different forms of each search term. See the example in the Bio 1B Library Help Guide: Truncation.
Why are my citation elements being marked as incorrect?
Citation styles differ from one another in many small details of formatting. Be sure that the format and punctuation of each element of the citation follows the example in the Bio 1B Library Help Guide: Citing Articles.
If you have carefully checked the formatting of your citation elements against the examples and you still can't spot a problem:
Why is my citation being marked as incorrect?
Make sure that you've kept the formatting and punctuation of the elements from Question 3a intact when you created the citation in Question 3b. Then check to make sure that you have the proper spacing between the elements.
If you have carefully checked the formatting of your citation against the example and you still can't spot a problem:
Why is my DOI being marked as incorrect?
This may indicate that you have the wrong article:
If you have carefully checked that you have properly searched the author index, that you are in BIOSIS Previews, and that you have limited your search results to articles, it may be that a new article for your author has been added to BIOSIS Previews within the past day or two. If the publication date for the most recent article is within the past month, try the second most recent article.
Why is the publication year of the first reference being marked as incorrect?
If the DOI in Question 4a is correct, you have the right article. Double-check to make sure that you are using the very first entry in the reference list, and not the first citation as it occurs in the text of the article (they are often different).
If you have other questions about Question 4:
My Book 1 is checked out or isn't on the shelf. Does that matter?
Book 1 doesn't have to be on the shelf. Once you have its call number, you just need the call number for a second book that comes after the first one in call number order, and that is located in the same call number range in the Bioscience Library.
If you prefer, of course, you can try to choose another book from your Google Books search results that is currently on the shelves of the Bioscience Library as your Book 1.
There was a gap on the shelf. Does my Book 2 have to be the first one that comes after Book 1 in call number order?
No. Book 2 doesn't have to be the title that comes immediately after Book 1 in call number order; it just has to be a book on the shelf on the day that you come in that comes after Book 1 in call number order.
So if there's a gap after Book 1, just take the next book on the shelf after the gap. Just be sure that it comes after Book 1 in call number order. There is no single right answer for Book 2; it will depend on what books are on the shelf that day.
When I clicked on the "Find in a library" link in Google Books, I got an error message: "The page you tried was not found. You may have used an outdated link or may have typed the address (URL) incorrectly."
If you see this message, click the Back button in your browser until you see your Google Books search results page again, and choose another book.
My Book 1 doesn't have a call number in OskiCat. What should I do?
You chose a book that we don't own in print, but only as an e-book. Only books we own in print have call numbers. Click the Back button in your browser until you see your Google Books search results page again, and choose another book until you find a Book 1 that's located in the Bioscience Library and which has a call number.
None of the books on the first page of my Google Books results has a call number in OskiCat. What should I do?
Try copying the title of your first Google Books result, pasting it into the OskiCat search box, changing the field to Title, and clicking Search. If this doesn't work for your first result, continue with your subsequent results. You should soon find a Book 1 that's located in the Bioscience Library and which has a call number.
If you have other questions about Question 5:
How can I check my score for the online course?
To check your score for the online course,
How can I check my score for the tutorial modules?
If you entered your own name and selected your lab instructor's name and section correctly and saw the "Thank you for completing this module. Your information has successfully been sent to your GSI" message, you will receive full credit.
If you suspect that you entered your own name or your lab instructor's name or section incorrectly, or if you did not see the "thank you" message, you should contact Elliott Smith immediately at email@example.com.
Not finding what you need? Contact a librarian!
Please visit us at the Reference Desk between 10am-12pm and 1pm-5pm Monday-Friday, or call us at (510) 642-0456. Or, send us an email. We're here to help!
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