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Circulation Services Group

The Circulation Services Group is a forum for designated library staff who handle circulation services, access services, and issues related to managing physical collections.

Charge:
The Circulation Services Group enables the Library to provide excellent user experiences through the development and implementation of coherent circulation-related policies, practices, and procedures. To support this goal, the Circulation Services Group:

  • Serves as a forum for discussion of circulation-related practices and policies
  • Discusses day-to-day operations such as service desk practices, billing, stacks management, user amenities, facilities concerns, safety and security, and supervision of student employees; when appropriate, recommends library-wide changes for consideration by the Public Services Council.
  • Facilitates communication and problem-solving among all library staff with circulation responsibilities
  • Organizes and provides training on circulation-related procedures and functions with the general goal of discussing current practices and moving toward standardized procedures when feasible
  • Reviews, edits, and provides feedback about Millennium-related and circulation-related documents to AskTico
  • Recommends changes to library policies and the Millennium system for consideration by the Public Services Council
  • Provides a frontline perspective of the impact and feasibility of new policies and services

Library committees, task forces, and special projects seeking participation from a staff member with expertise in circulation/access issues are asked to direct their request through the Head of Access Services Division.

Membership and Leadership:
Members include key circulation staff from all Library units and all libraries using Millennium; each unit will send at least one representative to each meeting. Some members will have liaison assignments to groups such as Public Services Council. All members have equal participation rights. Circulation Services Group is led by two co-chairs serving staggered two-year terms from January to December. Each December a new co-chair will be named by the AUL for User Services, with recommendations from the membership and support from the appointee’s supervisor. The co-chairs organize the agendas and manage the work of the group in person and through the online communication channels. The incumbent co-chair mentors the new co-chair on the duties and responsibilities of that role. The Head of Access Services attends and participates in all meetings and serves as counsel to the group, advising on policies and recommending avenues for submitting suggestions and identifying problems needing resolution by the University Library.

Co-Chairs:
Jennifer Osgood, Engineering and Physical Sciences Division, 2015-2016
Jenna Jackson, Access Services Division, 2014-2015

Meeting schedule:
1st Tuesday of each month, 2-3:30pm, 303 Doe Library

E-mail list:
circstaff[@lists.berkeley.edu]

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Last updated 08/03/15. Server manager: contact
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